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Success in any event is the planning and organization prior to the day of the event.
Below are some key tips on helping you plan a successful meeting.
- Always start with the end result in mind and work backwards.
Visualize the meeting. Will it include a PowerPoint presentation, slide
show, handouts, music, etc? If so, start making a checklist of all the
equipment necessary to put on your catering contract. Visualizing the
end result is the best way to start your checklist of items needed and
your "to-do" list.
- Make sure you schedule frequent breaks.
Studies have shown that most people stay more fresh and alert if they
are afforded more quick breaks, such as every hour. These do not have
to be coffee breaks. They can simply be stand-up-and -stretch breaks.
- It is recommended you book another "breakout" room for your meals
that is different from your meeting room.
This is for a couple of important reasons: if you are trying to save
money by utilizing the same meeting room for your meals, your group
will most likely be asked to leave for an hour or so while the banquet
staff breaks down your room and sets up for lunch. After lunch, they
will then need a break down and set up period to restore the room back
to its original state for your meeting to resume. If your meeting lends
itself to having lunch served while you continue your meeting, keep
in mind the distraction and noise of the staff serving food and beverage
and setting up while you continue your meeting. For some, this may not
work.
- Ask your catering manager about
a block of hotel rooms at a discount.
If a group is spending the night and hosting their meeting and meals
at the same venue, the catering manager will often offer special rates
for sleeping rooms as well as discounts on the rental rates for the
meeting room, too. Ask.
- Get everything in writing and have it signed by both the hotel representative
and yourself.
Your catering contract (otherwise known as BEO - Banquet Event Order)
as it called in the hotel industry, should state everything you have
communicated to your catering manager. This document is the key to success
(or potential disaster) for your meeting. This simple piece of paper
is the "Bible" for your event and will be relied on exclusively and
wholly by the entire venue to implement your desires for your event.
It is distributed to the Executive Chef, the kitchen staff, the Banquet
Manager and his/her staff, the Audio/Visual Department and often the
Maintenance and Housekeeping Departments. Therefore, it is imperative
that the information on this document be the most up to date and accurate.
If you change anything on the contract after you sign it, request that
your Catering Manager draft up a new contract and re-send it to you
for your approval as well as re-distribute it to the hotel staff.
Key items to verify on this contract include:
- Date(s) you have booked the meeting room
- Times the meeting
room has been booked
- All food and beverage requests and:
- Times of
these scheduled meals or breaks.
- All audio/visual equipment
should be noted
such as microphones, speakers, computer and PowerPoint equipment, room
set-up requirements, necessary registration tables, etc.
along with rental prices, service charges and taxes.
Never assume because you mentioned something to your catering manager
that it will be implemented. The written contract is your only means
of verifying that everything you have requested has been noted and most
importantly, will be carried out the day of your event.
- Give participants a hotline they can use prior to and through the
day of departure.
If budget permits, make it a toll-free number.
- Make special arrangements for participants who have physical disabilities
or dietary restrictions/needs.
- Print up a flyer and send out to all attendees
that includes a listing
of sights to see and activities of special interests in the area in
which the meeting is being held.
- Pre-register all guests for the meeting
as well as overnight accommodations,
if at all possible.
- Set up a hospitality desk at the hotel exclusively for your group
to deal with any problems that may arise.
- Negotiate with suppliers for the best possible rates, complimentary
rooms, services and upgrades.<>
- When thinking about your meeting location, the following questions
should be considered:
- Is the location centrally located near a major airport/freeway
and easily accessible to attendees?
- Is there sufficient transportation to/from the airport to the
meeting location?
- Are there activities for your attendees and their spouses in the
local area?
- Is the meeting location experienced in handling groups?
For a complete list of professional meeting sites equipped to handle all
the details of your event, visit WeddingLocation.com,
a search engine containing the world's leading event facilities,
all of whom have professional staff equipped to handle the unique
needs of your meeting.
- What amenities do they offer?
Is there Internet access, business
services, in-house audio-visual equipment, spa, an on site gym,
etc?
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